COVID-19 is a fast-growing, communicable and deadly disease that has become a world-wide pandemic.  With this disease attacking the US population it is changing our lives, but most specifically, hospital operations.  As hospital operations are changed, our hospital case management roles change, as well.

This webinar will address the current status of COVID-19 and its impact on our case management operations in the hospital.  It will help hospital case management staff understand the challenges of this contagious disease in the hospital and strategies to ensure case management departments continue to implement the functions of case management:  care coordination, utilization management, discharge planning and resource management.  Successful strategies will be shared so you can determine best practice for your hospital.

The case management department leader has specific responsibilities, as do RN and social work case managers.  Understanding new rules and regulations, as well as how to ensure that standing rules and regulations are met, will be discussed.

Key Points:

• Hospital case management roles
• Impact of the pandemic on healthcare
• Crisis standards of care
• Federal and state guidelines
• CMS and presidential waivers
• What waivers mean for your hospital case management department
• Impact of the pandemic on hospital case management
• Modifying hospital operations
• Modifying department operations
• Patient flow
• Regulations and reimbursement:  Payer waivers
• The Conditions of Participation and the pandemic
• Utilization management
• Discharge planning
• Organizing your day
• The challenges

Who Will Benefit:

• Directors of Case Management 
• RN Case Managers 
• Social Work Case Managers 
• Directors of Social Work 
• Physician Advisors 
• Chief Medical Officers 
• Executives Responsible for Case Management