In products, substitutions are accepted only for Live Webinars.
After purchase, if at any time, you feel that the Live Webinar you paid for is not
as relevant you thought it would be, JuztWebinar provides you a feature to
substitute it for another webinar which you find more engaging. Moreover,
cancellation charges will not be applicable for that.
It is a simple process as it enables you to replace a webinar with another webinar of your
choice. The chosen webinar can be at a different time or date. You can also substitute your
place for the registered participant with another person taking your position. It is a
cost-free process so you can notify us as soon as possible.
Below mentioned are specific criteria for successful Substitutions and Cancellations:
If an attendee missed a scheduled session, both Substitution & Cancellation of the webinar
would not be permitted for that session. Also, If a participant did not receive any
webinar's information due to issues like restricted emails, bounced emails, or any other
system issues on the part of attendee himself, then we do not offer refunds for on on-demand